Refund Policy
Last updated: April 2026
Thank you for purchasing a digital guide from Desi Dramas. Because our products are digital downloads delivered immediately upon purchase, please review this policy carefully before completing your order.
Digital Products
All sales of digital guides are final. Due to the nature of digital products, we generally cannot offer refunds once content has been accessed or downloaded.
Exceptions
We may issue a refund in the following circumstances:
- Duplicate purchase — you were charged more than once for the same guide
- Technical issues — you are unable to access or download the purchased content after reasonable troubleshooting
- Incorrect product — you received a different guide than what was ordered
How to Request a Refund
To request a refund, please contact us at hello@desidramas.com within 7 days of purchase. Include your order confirmation email and a description of the issue.
Processing
Approved refunds are processed through Polar (our payment provider) and typically appear on your statement within 5–10 business days, depending on your financial institution.
Contact
Questions about this policy? Reach out at hello@desidramas.com.